Lesson 1 - Influential Mediator

• Dynamics of Power in Mediation and Negotiation [abstract], Office of Justice Programs. Dynamics of Power in Mediation and Negotiation | Office of Justice Programs (ojp.gov)
• Mediation: Ten Rules for Success, NOLO. Mediation: Ten Rules for Success | Nolo
• The Mediator Mindset: A Leader’s Guide to Conflict Resolution, Grounded Curiosity. https://groundedcuriosity.com/the-mediator-mindset-a-leaders-guide-to-conflictresolution/
• Why Are Mediation Skills Important For Leadership And How To Learn Them, Mediation Services. Why Are Mediation Skills Important For Leadership And How To Learn Them | Mediation Services (mediationserviceswpg.ca)

Lesson 2 - Emotional Intelligence

• The Amadori Case: Supplying McDonalds – Organizational Engagement, Emotional Intelligence and Performance. (2013, April 3). Joshua Freedman. The Amadori Case: Supplying McDonalds – Organizational Engagement, Emotional Intelligence and Performance – Joshua Freedman (jmfreedman.com)
• Travis Bradberry & Jean Greaves: Emotional Intelligence 2.0 & EI Quick Book Emotional intelligence 2.0 : the world's most popular emotional intelligence test - Air University (exlibrisgroup.com)
• Building a Powerful Skill Emotional Intelligence, Interested? Susan Keane. Susan Keane - The Mindfulness Business Movement. Building a Powerful Skill Emotional Intelligence, Interested? Susan Keane
• Harvard Business School Online. Why Emotional Intelligence is Important in Leadership. https://online.hbs.edu/blog/post/emotional-intelligence-in-leadership

Lesson 3 - Talent Management

• AFI 38-101_AFGM2023-01 Manpower and Organization. 19 July 2023. afi38-101.pdf
• Air Education and Training Command Force Development Page. https://www.aetc.af.mil/Force-Development/
• Manpower-Organization Handbook
• UPMR Management Quick Guide - UPMR Quick Guide.pub (af.mil)
• Enlisted Force Development for the Air Force Reserve. PowerPoint Presentation (af.mil)

Lesson 4 - Psychological Safety

• How Psychological Safety Creates Cohesion: A Leader’s Guide. Brutsche, K. and McDaniel, T., 27 April 2021. How Psychological Safety Creates Cohesion: A Leader’s Guide | Article | The United States Army
• High-Performing Teams Need Psychological Safety: Here’s How to Create It. Delizonna, L. 24 August, 2017. https://www.acc.af.mil/Portals/92/Docs/ACC Bridge/Physcological Safety/HBR Harvard - Psych Safety copy.pdf?ver=PZYHiFFdxHXHSm39BAxisQ%3D%3D
• The Psychological High Ground: The Surprising Key to Accelerating Change. Lamb, J. and Buyer, J. 21 September, 2020. The Psychological High Ground: The Surprising Key to Accelerating Change - War on the Rocks